Returns & Shipping
To return an item, we are happy to take it back within 30 days from purchase.
To be eligible for a return, the items will need to be in their original condition and packaging, so please be nice to your shoes and try them on a soft surface, like a rug or carpet, but not your cat.
Unfortunately we cannot accept worn or damaged goods. This includes the protective film covering the sole and shoe bag.
Extra bits
Please fill out the feedback form in the box, and reuse all the outer protective packaging when sending back your shoes. This is really helpful for our environment.
Free UK Exchanges & Returns
Please email us at: orders@oppidanattire.com to arrange a free UK return or exchange.
We are also available through our Business WhatsApp: +44 0207 610 9209
(Monday to Friday 0830-1700)
Please keep proof of postage.
This number is only connected to Whatsapp, so unfortunately you won't get hold of us if you call or text outside of Whatsapp.
International Returns
Please contact us at: orders@oppidanattire.com to arrange an international return or exchange.
Shipping fees for international returns may be applicable.
Please see our full Terms and Conditions for details here.
We are also available through our Business WhatsApp: +44 0207 610 9209
(Monday to Friday 0830-1700)
Please keep proof of postage.
This number is only connected to Whatsapp, so unfortunately you won't get hold of us if you call or text outside of Whatsapp.
Shipping Costs
UK
Standard Shipping 3 - 5 working days - £5
Express Shipping 1 - 2 working days - £8
Saturday Delivery (orders placed before 1pm on Friday) - £12
Europe
Standard International Shipping 3 - 5 working days - £15
Express Shipping 1 - 2 working days - £20
Hong Kong & Singapore
Standard International Shipping 5 - 7 working days - £20
Express Shipping 3 - 5 working days - £25
US & Canada
Standard International Shipping 5 - 7 working days - £20
Express Shipping 3 - 5 working days - £25
Rest of the World
Standard International Shipping 7 - 10 working days - £25
NB: Any duties and taxes for orders outside the EU are the responsibility of the recipient. Please bear this in mind if ordering from abroad. We are working hard to bring down shipping costs.